Shipping & Returns

As we sell precious jewellery on our website, all items purchased on the website will be considered non-refundable and non-cancellable unless the purchase meets any of the following conditions:

1. There are manufacturing defects in the product delivered
2. The delivered item is different from what was ordered on the website
3. We are unable to fulfil orders placed on the website for any reason

Any requests for cancellations or refunds must be made in writing to If accepted, the refund will be processed after the item has been received from the customer in the condition that it was delivered in and after it passes inspection by us. The time for the same is variable depending on a number of these but can take up to four weeks.

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