Shipping & DeliveryBrowse through the most frequently asked questions.
Orders for ready products within India are shipped through reputed carriers. Within India the standard delivery time is 5-7 business days.
For further details, please contact us at +91 8095111216 or mail to [email protected]
We now ship internationally to The United States, Singapore and the UAE. So shop till you drop! Exemplary product line and excellent customer service guaranteed.International orders are usually delivered within 15-20 business days. A flat shipping fee of INR 1500 is applied to all international orders.
You can change your shipping address before we have dispatched your purchase. Unfortunately, we will not be able to redirect your order to another address once your items have been dispatched
Every Jewellery package from ARNAV arrives at your doorstep in a durable, secure packing. Your piece/s will be bubble-wrapped and delivered to you in our gorgeous silk pouches, encased in a sturdy corrugated box.
To show our appreciation of you our valued customer, we are offering you lifetime repairs on every online purchase that you make on www.arnav.in.
-This facility applies to semi precious stones, Crystals, or fresh water Pearls that are/were part of the Pure Silver Jewelry you purchased from us (online ONLY), that may have fallen off due to wear & tear.
-We can replace them only if you have retained the stone for refixing, or if we have that particular shape, color, size, & type of stone, and not otherwise.
-Repairs for metal breakages will not be undertaken. This service does not apply to Gold or Silver polishing of any jewellery.
Silver Jewellery can be exchanged within 7 days of purchase, provided:
-the tag is intact and the piece is in the same condition as it was before dispatch.
-Original invoice should accompany the exchange
-Authenticity Card should accompany the exchange, failing which we will not be in a position to accept it.
-This policy is not applicable for products that are ordered with specific indications like customization, engraving, and purchase using promotion code or discount coupon.
Free Shipping on all domestic order
Cash on delivery is applicable on all Silver jewellery for amounts below Rs.7,500.
Next day delivery for all stocked item.